Frequently Asked Questions

Everything you need to know about shopping with KaitlynKatsaros.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At KaitlynKatsaros, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.